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Cacti

FAQ

DO YOU ACCEPT INSURANCE?

We do not accept insurance. One of the reasons is to ensure confidentiality. Also, insurance requires a diagnosis which stays on your permanent health record. We can provide you with a super bill for you to submit to your insurance company which may qualify you to receive full or partial reimbursement if you have out of network benefits. Please check with your insurance company for confirmation.​I know using insurance is often a necessity for clients. I’m happy to refer you to providers that I may know in your network. Otherwise, your best bet is to contact your insurance provider for a list of therapists in your area.​

DO YOU OFFER FREE CONSULTATIONS?

I don't offer free consults as I find that a lot can be disclosed/shared in 15 minutes which can sometimes leave people raw when discussing why they are coming to therapy. 

 

WHAT IS YOUR CANCELLATION POLICY?

I get it, life happens! If you need to reschedule or cancel an appointment please let us know within 24 hours of our scheduled time – this respects both our time and our relationship. Cancellations, no-shows, or reschedules outside the 24-hour window will result in an $75 service fee. We do require an on-file credit card for this reason. However, if you're able to reschedule for the same week that fee is waived.

 

WHY SHOULD I CONSIDER SEEING A THERAPIST?

Therapy is a place to explore, learn, heal, grieve, express, and restore. It’s a place to develop valuable insight into default patterns and behaviors in order to create space for healthy relationships and long-lasting change. It’s a place to feel fully seen and heard, and a place to learn skills and strategies to develop greater resilience and life balance. It’s a place of safety and confidentiality. It’s an investment in YOU.​

 

HOW LONG DOES THERAPY TAKE/HOW OFTEN WILL I ATTEND SESSIONS?

Clients typically attend therapy sessions once a week or once every other week. The duration of therapy is different for everyone, though, and will depend on many factors including your own therapy goals and presenting issues. This is something we’ll discuss during our first session.​

 

WHAT IS WALK AND TALK THERAPY?

We don’t believe therapy has to be confined to an office or couch! Some people find being outdoors a more relaxed or preferable setting, and walking offers many holistic benefits including physical, mental, emotional, and spiritual. We will walk at your pace and can discuss locations during the intake appointment if you decide this is something you’d like to try.  You can learn more about it here.

 

DO YOU DO ONLINE SESSIONS?

Yes! We use a HIPAA compliant user-friendly telehealth platform. Just follow the link provided.

 

IS THERAPY CONFIDENTIAL?

Yes! Therapy is confidential, (although there are limits), which means we don’t disclose client information without your authorization. If we bump into each other outside of therapy sessions we can discuss best practices during our first session.​

 

WHAT DO THE LETTERS BEHIND YOUR NAME MEAN?

NCC stands for National Certified Counselor (short for board-certified) and LPC stands for Licensed Professional Counselor. ​

 

HOW DO I GET STARTED?

Reach out to us via the contact link, appointment link, email, or phone and let us know what you’re struggling with or would like to work on and your contact information.​

 

When you make your first appointment, we'll send you a link from an online portal (we use Simple Practice) so that you can complete all the intake paperwork prior to our first session.​

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